Take Action

File a vehicle safety complaint with the National Highway Traffic Safety Administration. Your report contributes to investigations and potential recalls.

Search the public complaint database by make, model, and year. See how many others have reported the same defect on your vehicle.

File a complaint with the Federal Trade Commission if a dealer engaged in deceptive or unfair practices during your purchase or repair process.

If your lender is uncooperative during a lemon law buyback or has engaged in unfair lending practices, file with the Consumer Financial Protection Bureau.

Ford and Lincoln require BBB Auto Line arbitration before you can sue. File here first. The process is free and you are not bound by an unfavorable decision.

The National Consumer Law Center's guide to manufacturer arbitration programs: what to expect, your rights, and how to prepare your case.

Find your state AG's consumer protection division. Many states have dedicated auto fraud or lemon law units that can intervene with manufacturers.

The National Consumer Law Center's state-by-state breakdown of lemon law thresholds, coverage periods, and remedies.

Directory of state consumer protection offices, small claims court information, and local legal aid resources.

Find a consumer attorney in your state who handles lemon law and auto warranty cases. Members are vetted advocates who work on contingency — you pay nothing unless you win.

Search for lemon law attorneys by state with peer ratings, client reviews, and disciplinary records. Filter by practice area and location.

One of the oldest attorney rating services. Search by practice area and location; look for AV Preeminent ratings in consumer law.